As an FAE Intern, you will play a pivotal role in assisting with the technical integration, deployment, and support of our security camera solutions. This internship offers hands-on experience with the latest technologies, an opportunity to work closely with cross-functional teams, and insights into the security systems industry.
Key Responsibilities
- Technical Support: Assist in troubleshooting, diagnosing, and resolving hardware and software issues related to security camera systems.
- Installation Assistance: Support field teams during the installation, configuration, and testing of surveillance systems.
- Product Demonstrations: Aid in conducting technical demonstrations and presentations for clients.
- Documentation: Help create and update user guides, technical manuals, and knowledge base articles.
- Customer Interaction: Collaborate with customers to gather feedback and provide technical insights on product usage.
- Research: Analyze new technologies in the security camera space to suggest potential improvements or enhancements.
- Data Analysis: Assist in testing camera systems under various conditions and environments, documenting findings.
Qualifications
- Pursuing a degree/diploma in Electronics, Computer Science, IT, or a related field.
- Basic knowledge of IP cameras, networking, or video surveillance systems.
- Familiarity with protocols such as ONVIF, RTSP, and TCP/IP is a plus.
- Strong analytical and problem-solving skills.
- Good communication skills and a customer-focused approach.
- Willingness to learn and adapt to new challenges.
What We Offer
- Hands-on training with security camera systems and related technologies.
- Exposure to real-world engineering challenges in a dynamic industry.
- Mentorship from industry experts.
- A collaborative and innovative working environment.
- Potential for a full-time position upon successful completion of the internship.
Job Category: FAE
Job Type: Internship
Job Location: Winnipeg Calgary